Privacy Policy
Effective Date: 31.8.2024
Introduction
At Voltrix Exchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Account credentials and authentication information
- Transaction history and trading activity
- Payment information and wallet addresses
- Communication preferences and support interactions
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you technical notices and support messages
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
- Comply with legal obligations and regulatory requirements
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your personal information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where we rely on it
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: voltrixcrypt@gmail.com